Unfortunately, some combinations of tapes and cameras have this effect. We continue to research the problem.
The best option is after Importing a tape, use our "Combine All" function, which is a blue button just above the Scenes. Although not ideal, if you can, try importing the same tape with a different camera. This will likely fix the issue.
If these solutions don't work contact support and we would be happy to help you out or give you a refund. Contact us